Insights & Updates
Understanding What Makes Us Different
The WOW and WHY behind our patient experience!
Our River Valley Dental challenge to our new and long-time patients has been our mission to “let us transform your view of what it means to go to the dentist”! We set the stage for this experience with a walk through lovely gardens into our office that is inviting and warm. Our team is crazy about clean - clean air, clean rooms, and meticulous in our infection control procedures.
What does a WOW patient experience look like in our office? From your first phone call as a new patient, we customize our questions to discover your “why” in choosing to call our office and what’s most important to you when deciding on a new office to call your dental home. Our front desk team is highly trained to answer all your questions with a smile and ease, in our office and on the phone, to ensure you are well taken care of at all times.
Dr. Bydalek and Dr. Tang spend dedicated one on one time with our new patients reviewing health history and identifying your smile goals. Using our 3-D x-rays and intra-oral pictures we are able to identify a clear picture of your oral health and then have a sincere conversation and clear communication with you to create a plan to get your mouth healthy and your smile beautiful.
There is no need to feel anxious! Dr. Bydalek, Dr. Tang, and our hygienists are very gentle and we utilize state-of-the-art techniques and the latest technology to keep you comfortable. It’s important to try to honor your time while you are here with same-day services when we can! Dr. Bydalek has invested in SOLEA laser technology to care for snore disorders and eliminate the need in some cases for anesthesia with fillings and the CEREC 3D scan and milling machine that provides the opportunity to complete crown and implant work in a single visit.
Our doctors and hygienists continue to advance and train in the latest care techniques to keep your care under one roof - ours! We also team up and work closely with the most highly regarded specialists in our local area when needed to provide specialized treatment for any procedure and plan.
Our front desk team and clinical care team work synergistically to anticipate your questions and discuss options for care with open and honest communication about treatment plans and financial obligations. We are all here to serve you and your family and you should always feel confident that we do our very best to advocate for your comfort each step of the way.
We understand that creating beautiful smiles is an art. Your smile is a direct reflection of your confidence, your elegance, and health. It transmits your self-image more than anything else can. It enhances every move you make in both social and work environments and can even influence your personal and professional success!
Looking forward to the opportunity to transform your view of what it means to go to the dentist!